Distance Selling Contract

Parties

Seller
Address: HACIEYÜPLÜ MAH. 3225 SOKAK KULE SANAYİ SİTESİ NO:2/7
MERKEZEFENDİ / DENİZLİ
TURKEY
Phone: +90 (258) 372 17 23
+90 (552) 865 86 53
Email: info@miras1988.com
Product Return Address: HACIEYÜPLÜ MAH. 3225 SOKAK KULE SANAYİ SİTESİ NO:2/7
MERKEZEFENDİ / DENİZLİ
TURKEY

Buyer
Name - Surname / ID Number
Address
Phone
Email

Subject
The subject of this agreement is the sale and delivery of the product with the specifications and sales price specified below, ordered electronically by the Buyer from the Seller’s website shop.miras1988.com. This agreement is made in accordance with the provisions of Law No. 4077 on the Protection of Consumers and the Regulation on Distance Contracts, to determine the rights and obligations of the parties.
The Buyer acknowledges that they have been informed by the Seller in a clear, understandable, and suitable manner on the website (shop.miras1988.com) about the Seller's name, title, address, phone, and other contact details, the essential characteristics of the product, the sales price including taxes, payment method, delivery conditions, and costs. The Buyer confirms and declares that they have confirmed these preliminary information electronically and placed the order after being informed.
The preliminary information provided on the website shop.miras1988.com and the invoice issued upon the Buyer’s order are integral parts of this agreement.

Product/Payment/Delivery Information
The type and nature of the product(s) purchased electronically, quantity, brand/model, sales price, payment method, recipient, delivery address, invoice information, and shipping fee are as follows. The person to be invoiced must be the same as the person entering into the contract. All information below must be accurate and complete. The Buyer accepts full responsibility for any damages arising from incorrect or incomplete information and agrees to assume all related responsibilities.

The Seller reserves the right to suspend the order if the information provided by the Buyer does not match reality. If the Seller detects an issue with the order and cannot reach the Buyer through the provided phone, email, or postal addresses, the Seller will suspend the order for a period of 15 (fifteen) days. The Buyer is expected to contact the Seller regarding the issue within this period. If no response is received from the Buyer during this period, the Seller will cancel the order to avoid harm to both parties.

Products Ordered
Payment Method: Credit Card 
Person to Receive:
Phone Number:

Contract Date and Force Majeure
The date of the contract is the date on which the Buyer places the order, i.e., ../../….
Situations that were not present or foreseeable at the time of the contract and that arise beyond the control of the parties, making it impossible for one or both parties to partially or completely fulfill their obligations under the contract or to do so in a timely manner, are considered force majeure (such as natural disasters, war, terrorism, uprisings, changes in legislation, seizure, strike, lockout, significant disruptions in production and communication facilities, etc.). The party experiencing the force majeure must notify the other party immediately and in writing.
The parties will not be liable for any failure to perform due to force majeure. If the force majeure situation continues for 30 (thirty) days, either party will have the right to unilaterally terminate the contract.

Seller's Rights and Obligations

5.1. The Seller agrees and undertakes to fulfill the obligations imposed by the contract in accordance with the provisions of Law No. 4077 and the Regulation on Distance Contracts, except in cases of force majeure.

5.2. Individuals under the age of 18 cannot make purchases from shop.miras1988.com. The Seller will rely on the accuracy of the age specified by the Buyer in the contract. However, the Seller will not be held responsible for any inaccuracies in the Buyer’s age.

5.3. The Seller is not responsible for pricing errors caused by system faults on shop.miras1988.com. The Seller is not liable for promotional or pricing errors due to system faults, design issues, or illegal interventions on the website. The Buyer cannot make claims based on system errors.

5.4. Purchases from shop.miras1988.com can be made using credit cards (Visa, MasterCard, etc.), cash on delivery, or bank transfer. Orders not paid by transfer within 3 (three) business days from the order date will be canceled. The processing time of orders is determined not by the time the order is placed but when the necessary collection is made from the credit card account or the transfer (EFT) reaches the Seller’s account.

Buyer's Rights and Obligations

6.1. The Buyer agrees and undertakes to fulfill the obligations imposed by the contract, except in cases of force majeure.

6.2. By placing an order, the Buyer is deemed to have accepted the terms of the contract and agrees to make the payment in accordance with the payment method specified in the contract.

6.3. The Buyer acknowledges that they have been informed about the Seller’s name, title, address, phone number, and other contact details, the essential characteristics of the product, the sales price including taxes, payment method, delivery conditions, and costs, and have confirmed this information electronically on shop.miras1988.com. The Buyer also confirms their awareness of their right of withdrawal, how to exercise this right, and how to submit complaints and objections.

6.4. The Buyer acknowledges having read and understood the order/payment/use procedures on shop.miras1988.com, including product order and payment conditions, product usage instructions, precautions for potential situations, and warnings, and confirms electronically.

6.5. If the Buyer wishes to return a product, they agree and undertake not to damage the product and its packaging, and to return the original invoice and delivery note with the product.

Order/Payment Procedure

Order:
After confirming the total amount including VAT in the shopping cart, credit card payments are processed via PayU Virtual POS. An email will be sent to the customer confirming that the order is being prepared before shipping. Any issues with the process or credit card problems will be communicated to the Buyer through one or more of the contact methods provided in the contract. If necessary, the Buyer may be asked to contact their bank. The processing time of orders is determined when the payment is confirmed, not when the order is placed.

In exceptional cases where it is discovered that the product cannot be supplied or there is a stock problem, the Buyer will be informed clearly and promptly, and upon approval, an alternative product of equal quality and price may be sent, or the Buyer may choose to wait for the product to be restocked or have the order canceled.

If the fulfillment of the delivery obligation becomes impossible, the Buyer will be informed, and the total amount paid and any documents related to the obligation will be refunded within fourteen days, and the contract will be canceled. The Buyer will not have any additional claims for damages.

Payment:
For buyers who do not wish to use credit card information on shop.miras1988.com, options for cash on delivery or bank transfer are available. For bank transfers, the Buyer can transfer the amount to the Turkey Garanti Bankası account of shop.miras1988.com. The transfer date will be considered if EFT is used. When making a transfer or EFT, "Sender Information" must match the Invoice Information and include the order number.

If a credit card used for payment is misused by unauthorized persons without the Buyer’s fault after the product has been delivered, and the bank or financial institution does not pay the Seller, the Buyer must return the product to the Seller within 10 days. Shipping costs for such cases are borne by the Buyer.

Shipping/Delivery Procedure

Shipping:
Upon sending the order confirmation email, the product(s) will be handed over to the Seller’s contracted shipping company. The shipping company contracted with shop.miras1988.com is MNG Kargo.

Delivery:
The product(s) will be delivered to the Buyer’s address via DHL Shipping Company. The delivery time is a maximum of 7 business days from the sending of the order confirmation email and the establishment of the contract. This period may be extended up to ten days with written notice or by continuous data carrier. Products will be sent by telephone notification to areas where the shipping company does not deliver. In regions where the shipping company delivers once a week, delays may occur due to inaccuracies in shipping information, social events, or natural disasters. The Buyer cannot hold the Seller responsible for such delays.

If the product is to be delivered to someone other than the Buyer, the Seller is not responsible for any additional shipping costs due to the refusal to accept the delivery, inaccuracies in shipping information, or the Buyer’s absence.

If the product(s) do not reach the customer within the specified time, delivery issues should be reported immediately to customer services using info@miras1988.com. In cases of damaged packages, the damaged packages should not be accepted, and a report should be prepared with the shipping company. If the shipping company’s representative deems the package und